Contact Us

We are here to help! Whether you have a question about our latest kids’ apparel collection, need assistance with an existing order, require sizing guidance, or just want to share feedback, our friendly support team is ready to assist you. Please feel free to reach out through any of the channels below.
Email Us
For general inquiries, order support, sizing questions, partnership or collaboration opportunities, please send us an email at info@rixattire.com. Our support team monitors this inbox daily and strives to respond to all messages within 24–48 hours on business days.
Call Us
Prefer to speak with someone directly? You can reach our customer support team at +852 25091007 during our business hours: Monday to Friday, 9:00 AM – 6:00 PM (Hong Kong Time, UTC+8).
Visit Us
Our registered office and administrative center are located at:
12/F, Bank of China Tower, 1 Garden Road, Central, Hong Kong
Please note this is our corporate office location only. While we do not offer walk-in retail services, you are welcome to contact us in advance if you have business matters to discuss in person.
Thank you for choosing Rixattire. We look forward to hearing from you and supporting you with all your kids’ clothing needs!